Senior Product Marketing Manager

About Us:

Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience’s platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors.

Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators.

The Role:

As Senior Product Marketing Manager for Ambience’s Inpatient and Emergency Department revenue cycle products, you’ll define how we tell the story of Ambience’s impact on documentation quality, utilization, and revenue integrity at the health system level. You’ll translate complex product capabilities into clear value for clinicians, revenue cycle teams, and hospital executives — ensuring that our innovation connects to measurable operational outcomes.

This role sits within Product Marketing and works closely with Product Management, Sales, Customer Transformation and the full marketing XFN. Together, you’ll connect product strategy, messaging, and commercial execution across the full go-to-market motion.

What You’ll Do

• Develop positioning and messaging for Ambience’s inpatient and ED documentation and revenue cycle solutions, articulating differentiated impact across clinical, operational, and financial outcomes.

• Lead go-to-market strategy for new capabilities and specialty expansions, ensuring alignment and preparation across Product, Sales, Care Transformation and all XFN marketing functions.

• Partner with Product and teams across the company to bring market insights, competitive intelligence, and field feedback into roadmap and strategy discussions.

• Work with Sales enablement and leadership to translate PMM narratives into sales-aligned campaigns, account plays, and materials that deepen engagement across enterprise health systems.

• Partner with cross-functional teams to translate live-site data and product pilot results into quantified proof points and executive-ready collateral.

• Collaborate with content, design and creative partners to inform and produce high-quality materials — setting the brief and differentiated narrative direction to bring our products to life.

• Work across marketing to equip all external functions with clear, differentiated messaging frameworks, customer stories, and ROI narratives that strengthen Ambience’s leadership position.

About You

• Empathy: You strive to see the world from your audiences’ perspectives — from ED physicians and documentation specialists to CFOs and CIOs — and anticipate what each needs to act.

• Strong Communication: You’re comfortable talking with diverse stakeholders ranging from our head of product to AI researchers, clinical teams and go-to-market leaders, and you can clearly articulate your ideas and strategies in structured, compelling writing.

• Go-to-Market: You’ve led complex product launches and integrated GTM plans, translating technical detail into business impact for diverse stakeholder groups.

• Outbound Marketing: You’ve developed analytically rigorous programs that drive pipeline growth and deepen customer engagement.

• Inbound: You know how to partner with insights, research, and data teams to define audiences and surface the insights that unlock better product and marketing outcomes.

• Strategy: You’re adept at synthesizing signals from the market, product data, and field feedback into a clear, actionable point of view.

• Cross-Functional Leadership: You excel at aligning multiple stakeholders — Product, Data, Research, Design, Brand, and Sales — around a shared goal and driving momentum to deliver.

• Experience: 5–8 years in high-performing product marketing or adjacent strategic roles within fast-paced, scaling B2B technology environments. Healthcare or enterprise SaaS experience is a plus, but not required.

Bonus Points

• Experience marketing to hospitals, health systems, or payer-provider networks

• Familiarity with EHR workflows, clinical documentation, CDI/Coding, or hospital revenue cycle processes

• Background in management consulting, solutions strategy, or enterprise sales enablement

Pay Transparency

The base compensation for this role is approximately $165,000–$185,000 USD per year, excluding equity or bonus targets. We’ve intentionally provided a wide range to allow flexibility in cash/equity mix. Ambience leans toward generous equity grants so that our team truly shares in the impact we create.

Are you outside of this range? We encourage you to still apply — we take an individualized approach to compensation that considers experience, location, and overall fit.

Work Location

New York or SF preferred; Remote-friendly if not based in NY.

Headquarters: San Francisco, CA

Being at Ambience: 

• An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients

• Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach

• Work alongside a world-class, diverse team that is deeply mission aligned

• Ownership over your success and the ability to significantly impact the growth of our company

• Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan

Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealth.com. We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.